I have developed a tool to help people build more trust with others. It consists of a 3” button with the words ‘I AM RIGHT’ on it.
When you first see the button, it looks like it is an invitation to quarrel more with other people. Once you understand the logic behind it, the button is a powerful way to reduce conflict, and it helps leaders create an environment where trust will grow faster.
This article describes the background of the button, how I use it, and how people react to it in my work when I give out a button to all the participants.
The first time I ever saw the ‘I AM RIGHT’ button, it was worn by a fraternity brother of mine who defiantly wanted to remind the rest of the world that his perspective was always the correct one. It was a comical reminder not…
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